Our first guide was Rachel and she is the only reason for the low star review. She started the tour with what you cannot do and continued with the don’t’s during the tour. After our first stop I asked the driver for a bottle of water ( provided with the bus). He pulled a bottle for me right away, but the guide said no- you cannot , not now… she said “ I like to have a water break after the second stop”… my husband replied to her “ this is not a High school trip , you have to calm down”. I got my water right away . And we continued to our second stop- we were provided with a brief commentary about the place and were escorted to a restroom. I went first and when I got out I came to a meeting point. My husband was walking around near by. The guide Rachel approached me and said: “ you clearly don’t like my tour and I want you to leave. We will refund you and you can leave now “. I was shocked . Out of the blue- just like that. I asked what did we do to be banned from the trip? She said you clearly don’t don’t like it, you husband didn’t go to the restroom 🤔 , I’m the top rated guide on TripAdvisor and you are not going to tell me how to do my job”… after that I wasn’t sure if she is a sane person.. I asked if we could be moved to a different bus, as there were several leaving the pick up stop with us. She called someone and a few minutes later she called us by using her finger in our direction with “you-comeover here “… she said go downstairs, Gill- with a different tour bus is waiting for you. We went right away. Gill was downstairs. He was nice and from that moment we felt at peace and no longer threatened and under attack.
Gill was knowledgeable, nice guy and we truly enjoyed our trip. So- as long as your house isn’t Rachel - go for it- great tour of the city, hitting all the spots and more.