We so much looked forward to this. However in our case we were loaded as a group of four. Thats OK but one of the four was a child of around 10 and somewhat smaller than my wife who was sat in the front seat with loads of room. My wife was sat in the middle seat at the rear with myself and the father of the child either side. That was so cramped that my wife couldnt move in the seat and hardly saw any of the views of the city at all (only when the helicopter banked round). Should have had the smaller child in the rear to allow more space - but as the other couple were americans we assume they were favoured. Alternatively have slightly larger passenger areas in the helicopters or restrict to three people maximum
We had a short delay at the heliport but it was worth the wait. A excellent tour well worth the Money.
I got to ride up front with the pilot, being the lightest member of the 6 on board. Simply stunning. We booked the 18 mins rather than the 12-15 and so glad we did, it was the fastest 18 mins of my life. Was worth the extra few mins to go further up the Hudson. Took some lovely photos. My 15 year old son was amazed and enthralled. It is a very smooth flight, no dips and dives, so first time flyers shouldn't fear! You can all speak to each other through the headsets on board and the 'New York' music made it more special. You have your photograph taken in front of the helicopter before boarding but unfortunately the day we had our trip their computers weren't working properly and we didn't get to take a souvenir pic home with us, despite their taking our e-mail address and saying that we would be e-mailed the pictures as soon as the system was up and running. Have e-mailed them a few times since, enclosing a photo of us to help them trace our picture, but to no avail. Apart from that mishap .... superb! A must-do if you are only there for a short time.