Deb was our tour guide. She was on time, very informative, laid back enough to relate and funny enough to laugh with her. She knew-her job, loved her job and it showed. She gave enough time to see the points of interest without being pushy to get back on the bus. I would highly recommend her and this particular tour. It was a lot easier than trying to drive to all of the Niagara sites. It was not the cheapest ($117 ea), but it was worth it to us.