The knowledge that Deb, our driver and guide, was amazing. She knew facts and figures about everything!!! We were picked up right on time at our hotel and transported quickly to the falls. Deb explained where to go and when to meet back at a certain point. Never felt rushed (just damp!!!). The bus was full but Deb took the time to know all our names and it felt like a great big family outing. First time to the falls and hit all the highlights on this tour. Highly recommend this tour and if you are really lucky, you might just get DEB !!!