When my family and I started lining up to enter the tour bus first thing in the morning, my mom said: "From looking at that guy's smile, I can tell he must be a happy man". We didn't know it yet, but his name was Tom and we had got the fortune to be rounded up with his group for our bus tour around New York. He and his smile would accompany us for the rest of the day. Tom was incredibly passionate and energetic all along the ride. He always came up with one way to entertain his passengers. He knew all the relevant info of the places we were visiting first-hand, as he has been a Yankee (yes, in baseball too) all his life. Moreover, he told great jokes and played iconic music in the right occasions. Besides the more touristy places like the Apollo Theatre or the Yankee Stadium, Tom offered us an immersive, mini side quest in the middle of the tour to see some street art and eat in some great local businesses of the Bushwick neighborhood in Brooklyn. It was a great lunch break as it allowed us to witness first-hand how life is at lesser-known parts of New York. Tom has evidently got tons of experience in delivering this kind of tours, which allowed him to pay great attention to detail too; knowing that all of the squad he was leading came from non-english-speaking countries, he took great care in explaining things slowly and clearly, so that even those who would have trouble understanding an average american speaking at a normal pace could get what he was saying perfectly. Having a guide who is able to speak for 6 hours straight without any of his words sounding superfluous or being a filler is something you don't get very often (in fact, you cannot find it in the majority of most-known NY tours like Harbor Lights, which is a boat ride of two hours where only 10 minutes of the guide's words must have been worth something). To sum up, if you are interested in a tour surrounding New York and passing by the outer boroughs' highlights and hidden gems, make sure you book this one with Tom as your guide. And if you are not sure you are interested in this tour, just take into account: for all I know, there's no Tom in any of the others. Thank you Tom for a fantastic tour. Best regards from your argentinian passengers!