I want to start by saying the customer service provided by all the staff was absolutely great, everything was clear, process was smooth from beginning to end.
My disappointment was in the actual quality of the bicycles provided, obviously a tremendous thing to consider which is exactly what you are seeking. My bicycle was in terrible shape, you can tell the maintenance on their equipment is poor or non existent, as I was riding everything made crazy noises, it was a little embarrassing.
Because of the poor quality of the bikes I’m giving them a 3 star review. Nothing felt fancy about my bike as their name suggests and all of them are pretty much in the same poor shape.