My wife requested a carriage ride for her birthday. After looking at different sites, I chose this company based on all the information on their web site, and especially the care they give their horses. A reservation only policy makes it easy and eliminates the stress of having to talk prices with other companies in the park. We took the 55 minute VIP tour. Our driver, Pat, provided a great commentary in a very relaxed manner, and had good customer interactions. His horse, Winston, was calm as can be. My wife thoroughly enjoyed the trip, and it was a revisit for me after 60 years!