Hey PU,
We are really sorry you felt stranded out there. We operate under the San Diego Lifeguard discretion, and they gave us the green light to operate. These tours are designed for ages 5 and up, and no swimming experience is necessary. Also, our guides are always out there with our tours for the entire time. However, when customers decide to turn around under their own free will and leave the group, it does become difficult to be in two places at once. We are happy you guys made it safely back to shore, and if you'd like to come out again and give our tour another shot, please message me directly at
[email protected] and I will make that happen!