We have never been parasailing before and we were very nervous. Our experience from the very beginning with the booking was amazing. First Mate Amanda answered the phone and answered all our questions. When it was our turn to go we got on the shuttle boat with Captain Dan, he was super funny and made our ride very enjoyable. When we got out to the actual parasailing boat, they made the transition process very easy. First Mate Amanda was so knowledgeable and so friendly! She did everything, such as taking pictures of your experience, loading and unloading you, processing payments and talking on the radio to the other boat!! She was amazing!!! We then had an easy transition back to the shuttle boat and got off!! Such an amazing experience. We highly recommend them and the picture package!! It is definitely worth the money!!!!