I was so hopeful for this experience! But yikes. They told us to meet at a specific street corner which my family and a few others were congregating at- across the street a HUGE crowd was also gathering. We assumed they were a part of a different tour - nope, it was ours. No one came to tell us to join over there or looked for us, fortunately one of the other parties got curious went over to check and then THEY let us know. They divided the crowd between 2 guides. The group my family was in was easily over 60 people. As we walked if you were beyond the first 15 people you could not hear a thing. People kept shouting out that the back couldn't hear, and also several times to wait...because the whole group couldn't cross the street in a single light cycle. Aside from the ridiculous logistics, the storytelling was extremely subpar. She seemed knowledgeable but the storytelling definitely could have been more compelling. Phoenix has such a cool history, so I think this could be a great tour, but definitely needs to limit group size and do A WAY BETTER job training their guides.