We took the whale-watching excursion out of Juneau in May, 2019. Captain Lance put us right on multiple whales (tail flips, etc.). Paulie was good at support and getting us aboard. Highlight of the tour, however, had to be Christi. She was knowledgeable of local wildlife, history, and the whales they follow. She was intelligent, and communicated well with a great sense of humor. Excellent trip.