Transfer was just that. Driver did not talk to us at all the whole time, making it feel very uncomfortable.
Phoning up to confirm was tedious. Was told by driver that air-con didn't work so all 4 windows were down - blasting us with a gale-force trip!
Driver was right on time, I got a message just before he arrived, car was very nice and comfortable, slept like a baby all the way to the airport, all good!