A great service but I think it's pointless and a lot of hassle to phone to confirm. None of the local numbers seem to work on the mobile phone so I had to rely on the hotel concierge.
Dispite providing my full hotel information at time of booking having arrived at the airport and called for transport was told i had to pay a further $47 by Carmel. If i didn't it wouldn't be able to be transfered. I paid this and was told that was it nothing further to pay but see my "return" transfer review! This sounds like a 'scam' by Carmel to get extra money from travellers maybe to tip their drivers!
Driver perfectly on time and friendly.Although you have a voucher there is toll to pay.