There was a misunderstanding about who would be to pick up me, but everything was ok at the end.
Followed Viators instructions and phoned company after the luggage was collected. Told where to wait - the driver attempted to phone me three times, but the line kept cutting out. Waited for fifteen minutes before he arrived. Tried to make polite conversation but he wasnt in the mood.
Good communication - pick up and transport to hotel was great!
We will do this again.