Communications with Brian was easy and his replies were prompt. From writing emails to this man, to meeting him in person, he made sure that you know what he is doing and why he is doing it too. A very comforting feeling to deal with a person who is up-front with you. He is kind and considerate, but then he is over knowledgable. He only shares a New York that he loves deeply. He makes you laugh, he makes you tear-up, his stories are wonderful and he shares them with love and depth of emotion. He is the guy who is not just doing a job for the buck. He is the guy who shares his heart and soul about NYC with you, because that's what he loves to do. I hope you are open hearted too and have the same wonderful sharing experience with him also. I have seen so much of the city and never felt that I am lost or have lost out on things I would have wanted to see. For the time we were together, he never looked at his cell phone and that was very important to me. This respect deserves the same from his guests.