The young man who was my driver was so nice, picked me up exactly where indicated and got me to the other airport in time and told me where I needed to go to check in. I would definitely use this service again.
The driver, Mohammed, told me that he incurred 48 in tolls between Newark, NJ airport and JFK airport. I told him that I was not responsible for tolls both ways and he kept insisting that this was the amount of tolls he incurred one way. Clearly this was not true but your customers are at the mercy of these cheaters when it comes to tolls because they simply go through the toll both with their easy pass so there is no way to show what was charged. Because of this I will not use your service again.
Very polite and efficient service from a friendly driver thanks. However, we had a booking on Sep 22nd , which was quite the opposite experience! The driver then was extremely rude, refused to help with our luggage and left us to get our doorman to call our own cab!