The wedding was great, and they made me feel special. I wanted something fast and to the point. My problem is with the photo viewing appointment after. The package I bought came with 18 candid photos, and 1 posed photo. I picked out my 18 candid photos, and they took a while to come out. They handed me a pretty big stack saying some of them were duplicated. I looked and it seemed fine. When I got home I laid out the photos with their duplicates, and it looks like I only got 15 of the 18 photos I choose. I am not sure which 3 photos are missing, but it’s pretty disappointing considering what we paid for the wedding, and how much the pictures cost.
Одговор домаћина
Jul 2022
Congratulations to you Casaundra and Bradley on your wedding day! We are so glad to hear that your wedding was everything you had hoped for and that you felt special on one of the most important days of your life. We apologize that the photo viewing appointment wasn't quite what you were expecting and that there was a disconnect or misunderstanding on our end on what images you and your husband wanted to take home with you. I will be forwarding this review to our management team, and we will investigate everything you mentioned above. We will be in touch with you shortly after we check in to where the disconnect was. Thank you for your feedback, we take every review very seriously. Again Congratulations to you, and we wish you and Bradley nothing, but the very best that life has to offer.