It achieved its purpose, to go from Miami Beach to Sawgrass and back. Why only 3 stars? You were supposed to arrive 9 am, and the van was leaving 9.30. We were there really punctual and we didn't leave until 9.55. They also did a little stop out of the highway for some other passengers getting to another location, if you know Miami traffic you know this added at least 10 more minutes to this. Up to here everything's "fine" let's say. Then we realize the SPACE issue. We had brought along empty carry on luggage to be more comfortable, we noticed how only 2 extra spaces were left and the luggage was right there with us. We wondered how they would do it on their way back, and wrongfully assumed they would send an extra van, or less people were coming back, or maybe even a bigger bus? Nope. 5pm came, I was there 4.55 and the driver was already complaining about people being late. Nevermind the extra 30 minutes we had to wait standing on the street in the morning, or the extra stops. My friends arrive 5.10 and he actually commented on it. Again, this would be okay had we not left 30 minutes late and made a stop. No help was provided to older people to get into the van, or a minimum help with the thousand bags all of the van was carrying. There was ABSOLUTELY NO CONTEMPLATION for the extra space needed on the way back. Driver went on complaining about the rest of the passengers being late (the one who was the latest was 5.20), insisted on stopping in a Mc Donalds for people to use the restroom warning he wouldn't make any stops later on, its understandable (and a good suggestion even), what wasn't nice was the face he made when everyone refused. We were uncomfortable HOLDING other people's luggage too from rolling to the front, without 2 inches to move on any direction. Would I recommend it? Only for single users, otherwise any other kind of transportation is preferred. It gets you there, and back, but not a good experience at all.