This is THE worst tour I took during my 3 week road trip to US!
As of 16 May 2019, tour guides are not allowed to accompany you into the museum's or guide you through the exhibits! In reality, this is not actually a problem if you just take the ferry to Statue of Liberty and Ellis Island and tour these places independently at your own pace and with the advantage of being free to hire audio guides!
Unfortunately, not only could our guide not accompany us (not that I would have wanted this particular guide to anyway), he spent the majority of time when he was with us explaining that he repeatedly that he wasn't allowed to guide us inside, spending precious time repeating this over and over!!!
Please don't waste your money! I learnt absolutely nothing from the guide and certainly not any secrets!!!
Do this trip self guided and save your money for the Slavery Underground Your which is EXCELLENT!!!
Одговор домаћина
Jun 2019
Thank you for your feedback. We regret that you did not enjoy your tour. No tour company can go into the museum under the new park service law but certainly none of our guides should be emphasizing that and failing to give you proper information. As you see from the excellent Slavery and Underground Railroad tour, we take pride in offering our guests the hidden history of New York. Every guide can have an off day and we will be providing feedback and retraining to this tour guide to make sure he lives up to our standards of excellence. Thank you again for your feedback.