Garrett was a lovely guide and the sights were great, but all the other buses on this tour, including several from this company, were newer, had large windows and air conditioning. Ours had small, permanently fogged windows, no AC, and as the last people on the bus, we were put into seats with no window at all. We were last because we had not asked to be picked up at the cruise dock, so by making it easier on the tour company, we actually got the poorest experience. I didn’t expect that.
There seemed to be a lot of confusion as to who should be Putin what bus and the tour started 30 minutes late. There were at least 20 of us meeting at the office, and dedicating a bus to that group would have saved many headaches at 8 am.
There was a group of 8 on our bus of 20 who were extremely selfish, making us run late all day. Our guide was way more patient than the rest of our group. We had a group name that he used to get us all back to the bus, this group often ignored the calls or would get back off the bus if we didn’t leave immediately when they returned, and Garrett had to herd them back on more than once. We were over an hour late back to town and were dropped directly at the port because we were close to our all aboard time.
The sights were lovely but the lack of organization and the huge difference in experiences between buses mean I will not book with this company again, nor recommend them to my clients.