I forgot the male guide's name, but he and Crystal were excellent people. My sister, her husband, our nephew, and I had a great time going ziplining. It started a little shakey, since the nephew (8 years old) was scared going on the first one. Crying (he is not afraid of heights, just new things) and saying he wanted to go back, but Crystal got in there, ignored the noise, and threw him off. No worries cause he barely got half way through that first one and his crying stopped. The next ones he was enjoying himself laughing and having fun. By the last one, all was forgiven as he chose his tormentor, Crystal, as the person with which he would ride tandem with. Respect! Thank you guys for the great memories. I hope we are able to make it back another time.