Went on 630am semi-private trip with Capt. Eric and divemaster Henry. We had 3 of us(myself, wife and 10 yr old son), and another couple. Had a great time. Crew were knowledgeable about the manatees and also about the area, and had great attitudes and were very customer-friendly. Capt Eric gave a good and thorough safety briefing and Henry also gave us a clear and informative (and funny at times) pre-swim briefing. Went up into the 3 Sister's Spring for about an hour and had a great time.- many manatees....Then continued on to another spring (King's Bay?) for another stop, which was also great (maybe even better). I also appreciated that my 10 year old son had a wonderful time, not just with the manatees, but also on the boat talking with the crew. This was one crew, on one boat, on one day, so I can't say that everyone will have the exact same experience that we did, but I can tell you that based on our experience, I would highly recommend this company for your manatee tour. The crew, and the manatees, did a great job.