Great time ... waiting an hour in line with an appointment but overall a great experience.
I wish I could give 5 stars. The trip itself was wonderful and I am so glad we did it - the length was around the 20 minute mark and we saw everything that was promised. The pilot was pleasant and informative. The one and only thing that let us down was that myself and one other were in the middle two of the back seat so it was VERY cramped and taking pictures was very difficult. I know they want to get as many people as possible in the air, but 4 adults on such a small seat spoiled what would have been a 5 star trip!