We opted to do the VIP tour experience and would absolutely do it again! I lived in NYC for 10+ years and have brought friends to Top of the Rock in years past, but my girlfriend had never been to NYC let alone this attraction, so we had to do the VIP package so she could really. Make the most of our time there. Our guide, Heather, was amazing from start to finish! We experienced everything mentioned when purchasing the tickets from a warm greeting upon arrival, to private elevators up to the top and back down, and a really just superb time! Heather took SO many pictures of us for us, which we otherwise wouldn’t have really had, and from the get go wanted to get to know us and the kind of experience we were looking to have. I do not have enough positive things to say! Nor do I have any negatives. Sure the price *seems* high, but when you have a dedicated guide with you to make sure you get the private elevator and a catered experience, it’s actually not a bad price at all. All I can say is, BOOK THE VIP TICKETS! And you’re lucky if you get Heather as your guide!