I called the tour company (City Sights) an hour before the tour started to confirm our reservation for 5 people. I called again, 6 minutes before the tour started and stated that due to construction and traffic, our GPS stated we would arrive 1 minute late. I asked if they would wait for us. The gentleman on the phone stated no, they will not wait for us. The 5 of us started running to the pick-up location, only to watch the trolley pull away before we got there!!
Одговор домаћина
Sep 2022
We are very sorry that you missed the trolley and your refund was processed. As you know, we cannot control traffic and other conditions that effect your late arrival time.
Everyone else was able to show up on time. You may not have received our last minute telephone call to you just prior to leaving.