I have always wanted to go White Water Rafting and our trip this fall to Pigeon Forge/Gatlinberg was the perfect opportunity. Was myself, my husband, and our 14yo son in our boat. Our guide Hailey was wonderful! The whole experience from booking over the phone, to communication by email was nothing but perfect. (We actually had booked a party of 6, but had to cancel 3 rafters a few days before our trip and the company refunded me without any hassle.) The river was so much fun and the scenery is beautiful! My only wish is that I would have brought my phone in a dry bag so could take more pictures during the calmer times on the river, but the pictures the company took were great so purchase those. I would recommend Smoky Mountain Outdoors to anyone wishing to go White Water Rafting! We will be back again someday!!