Allow time to collect your tickets at the bus terminal, it’s a very large site and when we were there the queue was long!
The outbound bus was very dirty.
The driver from NYC was unwilling to help me with my return journey and in a very abrupt fashion told me to use the website for details and timings.
Luckily the lady at the information desk at Woodbury was really helpful, she gave me advice on the return times.
Although it was easy to navigate the location of the bus stop there are no obvious signs where the bus picks you up, so take note of its location as you disembark.
The driver on the return was very friendly. Again the bus was not that clean.
Одговор домаћина
Jul 2023
Hello Victoria,
Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your visit to the bus terminal. We have taken note of your comments and will work on improving our ticket collection process and signage for better navigation.
We appreciate your kind words about the friendly return driver, and we'll address the cleanliness issue to ensure a better experience on future trips. Your feedback is invaluable to us, and we hope to welcome you back with an improved service in the future.