We have taken many segway tours in different cities/states (Washington DC, Cincinnati, Sarasota, Hocking Hills, Ohio, Michigan) and were very disappointed in this tour. We expected to be given a headset that the tour guide used to talk to us as we glided along, explaining the sites and history. This is what we have had in all of our other segway tours, including one previously taken in Chicago through the another company.
I understand that it was too busy with so many people in the city due to the Chicago marathon weekend and they had to change the route as it was impossible to navigate the sites with the crowds. I don’t blame the tour guide for that and appreciate keeping us safe.
All we did was ride segways. As fun as that was, if this was my first experience, I don’t know that I would have segwayed again. And we look forward to seeing sites via segways in all the places we visit because of our first segway experience many years ago.
The training was not enough as well. We had friends with us who this was their first time. Asked to get on segway “and practice” on a crowded sidewalk. Not enough time or space given to get the confidence needed. They decided not to join us for safety reasons. It was the right choice for them as it would have been too challenging navigating where we had to go and all the people. We only could continue with tour having multiple positive segway tours under our belts.