I was very disappointed with this experience unfortunately. To start with, I don’t believe this experience is appropriate for beginners. The description talks about learning to ride the Segway in a few easy steps. It wasn’t that easy, and I was left behind the entire time. Secondly there wasn’t a lot of stops to talk about the ghosts, and when the guide told stories they weren’t really in depth, just a lot of random facts. We never even went to see bats, the guide just casually said we weren’t going. It was very disappointing. During the tour I was always the last one because I wasn’t comfortable with the Segway yet, and he would start talking about the ghost stuff before I even got there. So I would only hear half of what he was talking about. I found it very rude, the entire tour seemed very rushed, and like the guide didn’t want to be there. And lastly they never went over what happens if someone crashes. My friend unfortunately crashed and fell off, and the guide was way at the front and just kept going. It took him awhile to even realize he had to come back to help her. Overall I didn't have a good experience at all, and wouldn’t recommend.