We had a family emergency come up and had to leave the city prior to our ride. I called the driver, Oscar, to see if we could ride earlier - prior to leaving, or reschedule once we returned. Oscar was rude, uncaring, and unwilling to assist in any way. Even went as far to be dishonest, telling us that “each carriage was individually owned by the driver and no one else could assist other than him”. We later found out that is NOT the case. Spoke with other drivers - who knew Oscar, had his number in their phones - and were not at all surprised by his actions, and apologized because they felt his response and behavior puts a bad light on all drivers. Stay away from this driver - Oscar - and if you do ride, walk up, the rates are better. He’s not a kind person.
Відповідь від хоста
Jun 2022
Once in a while , people like you threat us to write a bad review if we don’t reschedule their ride in last minute.
When we get threatened- guess what happens- you can write every lie over here , we don’t care , we are not rescheduling for people like you! You think you can get what you want with threatening from honest working people! You try to take advantage of working people!
Shame on you!