This is a private company that has nothing to do with the National Park. They say you can pay when you get to the bus, but they take only cash. Who carries around that much cash?! We saw one alligator on the air boat ride, which quickly dived under water as the boats "scare the alligators". Website touts taking your picture holding a baby alligator, but they didn't let us hold it. They apparently don't pay their employees a living wage because we were hounded for tips at every opportunity, from the bus driver, the boat driver, the alligator handler. Food truck "restaurant" looked gross, exhibits were lame, shop was overprice junk, there are no macaws, peacocks, wild hogs, raccoons, deer or eagles nor is there a star alligator named Snappy. There are no "trails". All of their website advertising is false. I hope there are better options to see alligators in the everglades.