My newly married wife and I booked this trip and were extremely excited for a day out on horse back together. This was something we had planned to do after we got married in Vegas.
First of all the phone numbers given go straight to answer phone, all communication came (eventually) via email.
Transport to where the trip starts isn’t included in the price. You can get picked up and dropped off for an extra $100 which is more than double the price of an Uber! So we chose to get an Uber using the information we were sent. There was no address just map co-ordinates which no taxi drivers understood or would use. We entered the address that the company is listed on google maps and ended up in the middle of nowhere. Tried calling and emailing but had no response so was forced to go back to the hotel.
When we eventually got in contact with the company they stated we sent you co-ordinates. We explained that the Uber driver couldn’t use them and got no response.
We asked to book again for the next day and emailed a number of times, again no response.
In total we lost $250 for the trip and $55 dollars on Ubers.
Still no response or offer of any sort of refund. Really upset my wife and spoilt the end of our wedding holiday.
Wouldn’t risk your money with these guys