Better than transfer in but seemed to go round and round in circles and got airport hour and half before checkin even opened, recommend getting your own taxi then can have extra hour plus in bed!
We booked the shared transfer to drop us at our hotel after our arrival at JFK. It was really straightforward and as instructed went straight to information desk and the pick up came was ready in 15 minutes. Taken straight to hotel, quick easy and great value.
After we received our luggage at approximately 12:00 am we called for pick up and after 35 minutes of nothing, we had to call again. I was told it would be another 10-15 minutes. When the guy finally got there we then had to wait for about another 10-15 minutes while he stood there thinking there might be someone else and clearly there was no one else around. Not sure why we had to wait so long. The driver also seemed very tired and i was somewhat concerned aobut the drive into Manhattan and then him driving himself home. I wasnt ever asked what time we were due in when i made the reservations, which i thought was strange, but i would have hoped that the service would have been expecting us better.