Our family (5 adults, the 6th opted out) did the zip-line tour in the afternoon with Jorell and James. We were all excited, and some a little bit nervous when arriving. I think Jorell and James did an incredible job easing our fears, distracting us with all of the fun facts about the area, and clearly walking us through what was going to happen & all of the safety measures. At the end of the first line everyone was ready for more, and we had big smiles on our faces. James & Jorell were kind, helpful, and hilarious throughout our journey; their comradery was so much fun! We all left with smiles and lots of excellent stories to take back to our family member that opted out.
The final note I'll add is that the views cannot be beat. They are absolutely stunning; I wish we had taken a phone up with us for photos (but we did not want to risk that)!