We got very good help so it going fast when we had got our luggage. Dont be afraid of askung, the peoole we met was so kind and helpfull.
not so well organized when i arrived at the airport. so many people waiting in a big crowd.. the driver was not so polite. we stop at another terminal without telling us about how long we will wait....
Waited a l-o-n-g time for a pickup at JFK. Then, after we finally departed, the driver circled all around the airport to go back an pick up 2 additional passengers. Just took too long to get to the airport.