The trip back to the airport was OK but at times I was concerned about the speed and sudden movements carried out by our driver. Also he did not deliver us to terminal 5 departures but to arrivals. No idea why unless he was in a hurry? All in all I would use this service again.
I was the first one to be picked up and I waited outside as I was instructed contrary to the other parties who were picked up after me. I didn't see anyone waiting at the curbside like I did. The trip to the airport took a long time for me. My plane was scheduled to leave at 7:00 AM. I barely made the boarding call at 6:20 AM.
Used the transfer from and to the Airport as there were 4 of us and 4 suitcases, we felt that we would not have all fitted into one cab. Easy to find the Ground Transportation Centre at the Airport and waiting time was only 15 mins. The hotel rang to arrange transport back to the Airport which arrived exactly on time. All in all a smooth and easy process which worked out well.