Out of the gate, even before the event, the client service was fantastic. Sean contacted us several days in advance and let us know what to expect, what to bring, and when we would hear from our driver.
The night before our tour, Jay contacted me to let me know the when/where to meet, which was right outside our hotel lobby at 6:30 am!
And he was there, on the dot.
The rest of the day was magic. By reversing the "normal" route and going backwards (south to north), the best was first! The views, the waterfalls, the stories, the food! OHHH THE FOOD!!! I didn't expect it to be a food trip, but the honey, Auntie Virginia's coconut - omg.. I wish I had bought WAY more of that for me, for gifts - you cant find anything like it anywhere else! - the fruit tray at the Organic farm... and then. Huli Huli Chicken, coconut ice cream and banana bread...Wow. And then, at the end of the day the turtles!
We were so lucky it had rained the day before, because the waterfalls were in full flow - and just amazing. We went from dry to wet with a "aaaand, welcome to the jungle" from Jay... and he was right.
I sat in the front, but was never really concerned about Jay's driving. I would have been way more preoccupied if we had tried to navigate it, but he knew every turn, every dip, every edge...that left us to just look and marvel.
To get the most out of the Road to Hana, I highly recommend Hawaii by Storm. It was so worth the extra money to be able to really enjoy something unique, that you will probably only do once!