Parasailing was really fun. The reasons I didn't give it a five star rating is first, the whole process was a little unorganized. Our time was at 1:30 however no one told us that the boat that picks you up to go to another boat to wait until another boat takes you to the parasailing boat is just a free for all, not a designated time so we missed the boat we could have taken. We didn't end up parasailing until about 2:40. Secondly, the excursion states that you will be given an 8-10 minute parasail ride. I don't know how long the first two people on our boat got but it was the shortest amount of time. We were talking about how short her and her daughter's was so she timed the second group, which was her husband and son, and they only got a 6 minute ride. She timed us as well, we got an 8 minute ride. I felt bad that she and her family didn't receive even the minimum amount of time. When you pay $88 for the excursion and tip the boat driver/helper, I think you should at least get the 8 minute minimum. The boat driver should be timing everyone so they get full advantage and what they advertise is true.
Відповідь від хоста
Apr 2021
Aloha:
We are happy you have great memories of your Hawaiian vacation and the parasail experience at H2O Sports. Sometimes we do run a bit behind - weather, customer transfers, etc.