The local company need to tell you what vehicle will come to pick you up because it is not branded with the same name as Viator tell you in the confirmation email. That would help with missing pick up. But the day was OK. You are cramming three things into the day, so you are not going to get depth, but the guides were all pretty good. In the everglades we saw two gators and lots of birds. On the boat trip we came back through the commercial port, which was also interesting and we saw three dolphins! Miami dolphins!
I've been in Miami before and couldn't wait to leave because of the traffic. The Combo Tour allowed me to see the wonderful sights from the comfort of a bus and boats. The tour guide was very knowledgeable and shared great details that added interest to the many sights we visited. I have friends traveling to Miami next week and I will highly recommend this tour.
The air boat portion of the trip was far too short. We got in the airboat, went down one break in the reeds, turned around and came back. Far, far too short. One alligator was possibly pointed out to in the distance but impossibly to see. More time was alllowed in the souvenir shop than In the air boat.