My wife and I had a wonderful experience with Hot Air Expeditions, despite our original flight being cancelled. Our original flight was cancelled due to weather because the pilot, and company, do such a great job at insuring the safety of their customers. It looked like a beautiful morning but the pilot said that they saw a storm coming up on their radar, and sure enough a short time later there were high winds and rain. The company was able to get us booked for the very next day, which was excellent because we were leaving later that afternoon. When we did fly our pilot and crew did a great job of explaining the whole process and what the landing would be like, being sure to explain that the higher the winds the more rough of a landing we would have, there isn't anything to be done to change that. Our landing wound up not being too bad, this had a lot to do with the land crew doing an excellent job, jumping on the basket and keeping from tipping and stopping the basket quickly. Or pilot was very present, answering any questions and giving information about ballooning. The champagne toast and breakfast, after landing, was also very good.
Відповідь від хоста
Oct 2016
Hello,
Our pilot and crew's number one concern is safety for all, and the weather often keeps us on our toes. We are thrilled you were able to get rescheduled quickly and had an excellent time!
Thank you for your review, and we hope to see you again in the future!