We were there with my wife under our honeymoon. We made our reservation through getyourguide. It was easy and everything was fine during the check-in period and after inside the building... till we reach the top. The guys who are the speakers there are so energic, charismatic and it looks they love their work. Who are handling the tablets and others are the same: helpful, emphatic, so congrats and go on guys! The problem starts with the bar staff. They are so bored, order process is so chaotic: we would like just drink something but if you don't want to eat you can't seat to a table,just to the bar. There where about 4-5 free tables without any waiting guest and the bar was full so we sat to a table and the waiter forced us to seat to the bar if we don't want to eat. Additionally when we entered the bar
nobody asked us how can they help,I have to go to the bar and asked for a menu
card. So dear management, please
improve your bar service quality and make
it equally then your other services. About the prices it should be one of NYC's best
bars...