Don't bother with taking this transfer just take a cab, it will be cheaper and quicker. My cost came to 50 and I had to wait 40 minutes for the transfer.
Driver and hotel were very nice. My issue was that I was misquoted the cost of the service when I booked and received a phone call the morning of our flight advising that I owed additional money in order for the service to be performed. My thoughts are that since I gave the booking agent the correct hotel information that I should not have been held responsible for her error and made to pay additional money.
Our luggage delayed us a bit, but the ride was ready and waiting so the trip to the hotel went fine.