Had to ring to get driver to attend in nyc they were there waiting Chicago company need to improve
Awful- I had phoned up the day before to confirm and was told my driver would be waiting in baggage claim and that there was no need to phone unless they were not there
Upon arrival they were not there so I duly proceeded to phone the telephone numbers supplied - I had to try numerous times and got through to an operator who told me they no longer dealt with this company ?
Having received no answer on the 2nd supplied number and having toured the terminal inside and out to check for my driver I proceeded to the taxi queue - very disappointing costly and a lot of extra hassle in future I will just use the very efficient taxi services at airports
No one there to meet us as promised despite the confirmation call as instructed . When i finally managed to get through on the phone i was given a car reg to look out for outside . It was the wrong plate . Eventually we found our driver by asking around the waiting vehicles .. Not a great start to our trip