Our pick up was seamless, called the number and less than 5 minutes later we were picked up and on our way to our downtown hotel.
Once we managed make contact and find the transfer vehicle amidst the traffic mayhem at the airport all went well. The driver was courteous and the trip to our hotel was trouble free.
I rang to confirm the day before pick up as our flight number had changed and the flight was 15 minutes earlier. I asked the operator if I needed to ring when we landed, she said no someone would be waiting.
When we arrived there was nobody waiting. Other companies were waiting with client names on boards.
We did not have a phone. I had to ask another kind chauffer if he could call to confirm our arrival. We then had to wait 20 minutes to be picked up.
The lady driver was friendly and even stopped at a liquor store on the way to the hotel so we could buy a bottle of wine.