My flight was around 9am so I had an early morning. The driver arrived some minutes early and helped with my luggages. Since it's early he even dropped me at the DD to pick up breakfast and coffee. The car is a bit old but clean and comfortable. Nice, safe drive to airport. Definitely recommended.
When I called for pick up they didn't have my reservation ! So this was upsetting since I had pre paid .
After about 45min we got it straightened out and some one picked us up.
I found it a bit rude to keep telling us that the tip wasn't excluded! We were going to tip him of course, but apparently many don't ! Over all was ok.
Very efficient service of Viator, the driver arrived promptly to the address. Just did not like the atiude driver require a and quot;tip and quot;, did not accept the amount offered, he wanted the requested amount. That was the only annoying thing happened.