Driver arrived on time and got us to the airport on time. We definately would use this service again.
Journey ok. Pick up and drop as planned. On time. Clean, comfortable car. Good driver. Only downside was that as soon as we got picked up at the hotel the driver informed us it would cost $13. I told him I had already paid and he said it was for tips and tolls. I spoke to his controller and he said the extras are mentioned in the small print on my voucher. In fact it says 'Exclusions: Tolls (if taken), Parking or airport fees (if applicable), Gratuities (up to the customer's discretion)'. So instead of £31, I paid £44. I don't know how much a cab booked by the hotel would have cost so I can't say whether that's good value for money or not. I'm assuming it must be. Would probably use this service again for comfort and convenience and would be prepared for the extras.
Good car, but lacked information were to pick up the car waiting for us, also was disappointed tolls were not included, tolls should just be included in the price as they are required and you can't go anywhere with paying for so please just included in the price in the future saves a lot of hazel for the visitor