The biggest mistake I have made booking a tour, ever. I should have read the reviews.
The pick up and driver in Union Square was great and a very good experience. However,when we got to Fisherman’s Wharf and switched buses our driver was a major disappointment. He was racist, homophobic, and vulgar. He made fun of us for wanting to get off at a stop and told us the wait for the next bus would be extremely long. Isn’t the point of HOHO to visit different areas. We did not need his political commentary, either. I can not believe he still has a job with his vulgarity. Though he proclaimed he was a volunteer and worked only for tips. Which he begged for. Brings his very cute dog onboard to help get those tips IMO.
The driver who picked up us on Haight & Ashbury was awesome. Knowledge and interesting. Very refreshing.
The buses however need some maintenance. Broken windows and seats do not make for a great experience.
We have done HOHO in London, Paris, and Dublin. This was hands down the worst.