First Class - Pilot was very good. Very easy to arrange on arrival in New York.
The Ground staff were very helpful. Would recommend.
The wow factor was the take off over East River. The views were great but I had expected to see a little more. Our pilot was friendly as he greeted us but not as informative as I would have expected during the commentary. It was an experience but a lot of money for what it was. It was over all too soon.
The tour was great, the pilot was fantastic but it had shortfalls. I couldn't hear the pilot's tour guide on my headphones as the volume was set low and there was no means to increase the volume as there was on my partners headphones. What upset me most about my trip was the fact that before boarding the helicopter I was allowed to take on my Large Canon 7D DSLR camera and GoPro, but i was not however permitted to take on my gimbal steadicam accessory for my GoPro and was told by a rather moody member of staff in a yellow jacket I had to leave it in the locker or I'd not be allowed to board the helicopter... This steadicam is smaller than my camera. I had planned on recording footage as I upload video and reviews on YouTube but without the use of my steadicam it was far too shakey and unusable which was a real shame as the trip was a gift for my partner who had never been to New York before but also for myself as I'd never been in a helicopter. There's also a hidden cost that wasn't made obvious when booking online, was issued to pay 75 best i can remember upon arrival having already budgeted our spending money. These issues tainted the experience but the tour what I could hear was very good and the pilot was informative and very personable.