Other than having to queue for an hour and 20 minutes over our booked flight time, it was an enjoyable experience.
This tour is a complete rip off. 11 mins as opposed to 15 as advertised in the air and when we discussed this with the helicopter personnel we were told weather is good we need to get as many flights as we can because weather bad next few days and we can't fly in that.
The helicopter ride was great and the staff inside the waiting area also very good with the exception of one girl outside the front door (didn't get her name) but she was really abrupt to people. We arrived too early which meant we were waiting in the queue outside for longer than we would have liked but at least the weather was good. we also felt that we were waiting too long inside the waiting area which was warm and stuffy but once we got out and up in the helicopter it was great. I rang to book in my time and at that point the lady I spoke to could have advised me not to turn up too early and this would have made our experience a lot better. She also could have been friendlier on the call.