very badly organised, we arrived to a crowded marquee with 2 portaloos outside as only toilets! this marqee was shared with 2 other helicopter companies. We were not very impressed and then we were sorted into weight groups and left in line waiting for ages for our turn to get into a helicopter. We were crowded into the helicopter (6 people +a very nice pilot! Very squashed!!) Later we worked out that this was probably temporary due to the flooding damage caused by hurricane Sandy and that the heliport building was probably damaged! Later I asked if they sold the Liberty DVD that a friend had shown me before booking the trip and was sold a DVD for $20 which stated Not intended for sale or purchase on the back and when played on return home was only a few mins long and not showing where we had flown as the girl had told me it did! Definately not the one official DVD my friend had purchased! We will be contacting the company re this issue. The flight was ok but not the treatment of the customers!!
Superb and incredible! We all enjoyed the journey, thank you.
I would definately NOT recommend this tour operator. The customer service was diabolical. All the staff were rude and the pilot spent the entire flight saying he was not going to take anyone else up until he made a phone call. It was raining and he didn't even wipe the windows!